General FAQ

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24 articles in this collection
Written by Ryan Stout, Carol, and Arsenal

How can I buy Arsenal 2? When will it ship? Is my camera supported?

How to order Arsenal 2, when will it ship, availability, supported cameras
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Written by Carol
Updated over a week ago

Will Arsenal 2 work with my camera?

List of supported camera models, Sony, Nikon, Canon, Fujifilm
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Written by Carol
Updated over a week ago

Arsenal 2 Current Shipping Timeline

Track, delivery information, shipping timeline
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Written by Arsenal
Updated over a week ago

What is the difference between Arsenal 1, Arsenal 2 Standard, and Arsenal 2 Pro?

Differences between Arsenal 1, Arsenal 2, and Arsenal 2 Pro
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Written by Carol
Updated over a week ago

Will Arsenal's app work with my mobile phone?

Arsenal smartphone compatibility, supported phones
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Written by Ryan Stout
Updated over a week ago

Does Arsenal work with Lens Adapters?

Lens adapters, Metabones, Sigma MC11, A-mount to E-mount
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Written by Arsenal
Updated over a week ago

Can I control Arsenal from a tablet, laptop, or desktop?

iPad, Android, Mac, Windows, Linux computer support
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Written by Ryan Stout
Updated over a week ago

Request a Camera be Supported

Olympus, Pentax, Panasonic, Hasselblad, Leica
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Written by Carol
Updated over a week ago

How can I order a cable for Arsenal 1?

Ordering extra cables for Arsenal 1
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Written by Carol
Updated over a week ago

Contacting our support team

How do I get technical support for Arsenal?
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Written by Ryan Stout
Updated over a week ago

Android Connection Help

If experiencing issues connecting to Arsenal during updates
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Written by Ryan Stout
Updated over a week ago

Camera setting management

Camera settings changed or camera not working normally after using with Arsenal
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Written by Ryan Stout
Updated over a week ago

Can I see a demo of Arsenal?

Arsenal demo video links
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Written by Ryan Stout
Updated over a week ago

Media inquiries and requests

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Written by Ryan Stout
Updated over a week ago

Ratings and Reviews

How to leave a review on Arsenal
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Written by Carol
Updated over a week ago

Does Arsenal have a warranty?

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Written by Ryan Stout
Updated over a week ago

Can you use Arsenal without a tripod?

Handheld shooting with Arsenal
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Written by Ryan Stout
Updated over a week ago

Does Arsenal need an internet connection?

Is internet access, wifi, or cell service required?
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Written by Ryan Stout
Updated over a week ago

Can I use Arsenal with multiple cameras?

Multiple camera and device support
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Written by Ryan Stout
Updated over a week ago

Can I use a flash with Arsenal?

Using Arsenal with a flash in the hot shoe
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Written by Ryan Stout
Updated over a week ago

Can I use lens filters with Arsenal?

ND, black and white, infrared filters
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Written by Ryan Stout
Updated over a week ago

Does Arsenal have an API?

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Written by Ryan Stout
Updated over a week ago

Is there a time delay when shooting with Arsenal?

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Written by Ryan Stout
Updated over a week ago

How can Arsenal create a single file from multiple shots?

Stacking process and how it works for Focus Stacking, Exposure Bracketing, and Long Exposure Stacking
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Written by Carol
Updated over a week ago