General FAQ

Ryan Stout avatar Carol avatar
20 articles in this collection
Written by Ryan Stout and Carol

How can I buy Arsenal 2? When will it ship? Is my camera supported?

How to order Arsenal 2, when will it ship, availability, supported cameras
Carol avatar
Written by Carol
Updated over a week ago

What is the difference between Arsenal 1, Arsenal 2 Standard, and Arsenal 2 Pro?

Differences between Arsenal 1, Arsenal 2, and Arsenal 2 Pro
Carol avatar
Written by Carol
Updated over a week ago

Will Arsenal 2 work with my camera?

List of supported camera models
Carol avatar
Written by Carol
Updated over a week ago

Will Arsenal's app work with my mobile phone?

Arsenal smartphone compatibility, supported phones
Ryan Stout avatar
Written by Ryan Stout
Updated over a week ago

Can I control Arsenal from a tablet, laptop, or desktop?

iPad, Android, Mac, Windows, Linux computer support
Ryan Stout avatar
Written by Ryan Stout
Updated over a week ago

How can I order a cable for Arsenal 1?

Ordering extra cables for Arsenal 1
Carol avatar
Written by Carol
Updated over a week ago

Contacting our support team

How do I get technical support for Arsenal?
Ryan Stout avatar
Written by Ryan Stout
Updated over a week ago

Android Connection Help

If experiencing issues connecting to Arsenal during updates
Ryan Stout avatar
Written by Ryan Stout
Updated over a week ago

Camera setting management

Camera settings changed or camera not working normally after using with Arsenal
Ryan Stout avatar
Written by Ryan Stout
Updated over a week ago

Can I see a demo of Arsenal?

Arsenal demo video links
Ryan Stout avatar
Written by Ryan Stout
Updated over a week ago

Media inquiries and requests

Ryan Stout avatar
Written by Ryan Stout
Updated over a week ago

Ratings and Reviews

How to leave a review on Arsenal
Carol avatar
Written by Carol
Updated over a week ago

Does Arsenal have a warranty?

Ryan Stout avatar
Written by Ryan Stout
Updated over a week ago

Can you use Arsenal without a tripod?

Handheld shooting with Arsenal
Ryan Stout avatar
Written by Ryan Stout
Updated over a week ago

Does Arsenal need an internet connection?

Is internet access, wifi, or cell service required?
Ryan Stout avatar
Written by Ryan Stout
Updated over a week ago

Can I use Arsenal with multiple cameras?

Multiple camera and device support
Ryan Stout avatar
Written by Ryan Stout
Updated over a week ago

Can I use a flash with Arsenal?

Using Arsenal with a flash in the hot shoe
Ryan Stout avatar
Written by Ryan Stout
Updated over a week ago

Can I use lens filters with Arsenal?

ND, black and white, infrared filters
Ryan Stout avatar
Written by Ryan Stout
Updated over a week ago

Does Arsenal have an API?

Ryan Stout avatar
Written by Ryan Stout
Updated over a week ago

Is there a time delay when shooting with Arsenal?

Ryan Stout avatar
Written by Ryan Stout
Updated over a week ago