Orders, Shipping, and Tracking

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16 articles in this collection
Written by Keith and Nate

How can I track my order?

Shipment tracking and delivery information
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Written by Keith
Updated over a week ago

Shipments to Canada for Kickstarter Backers

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Written by Nate
Updated over a week ago

EU/German Customs Info

CE Certification, EU Declaration of Conformity, and other helpful info
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Written by Nate
Updated over a week ago

Shipping and delivery issues

Problems with your order being delivered, missing packages, damaged orders
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Written by Keith
Updated over a week ago

When will I receive my Arsenal order?

Shipping times, delivery status, tracking info for Arsenal pre-orders
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Written by Keith
Updated over a week ago

What's included with my order?

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Written by Keith
Updated over a week ago

Can I change the address on my pre-order?

How to change mailing / shipping address
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Written by Keith
Updated over a week ago

Can you expedite my order?

Expedited shipping requests for existing orders
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Written by Keith
Updated over a week ago

How can I buy Arsenal? When is Arsenal available?

How to get Arsenal, pre-order ship time, availability
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Written by Keith
Updated over a week ago

What does Arsenal cost?

Arsenal intelligent camera assistant price information and pre-order pricing discount
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Written by Keith
Updated over a week ago

Which USB cable do I need? How do I order extra cables?

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Written by Keith
Updated over a week ago

Where can I buy Arsenal?

Can I buy Arsenal at my favorite online or in-person store?
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Written by Keith
Updated over a week ago

How secure is your credit card processing?

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Written by Keith
Updated over a week ago

What countries does Arsenal ship to?

International and military/diplomatic shipping
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Written by Keith
Updated over a week ago

Can I use Paypal?

Accepted payment types
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Written by Keith
Updated over a week ago

Can I update the credit card on my pre-order?

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Written by Keith
Updated over a week ago