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Which USB cable do I need? How do I order extra cables?
Which USB cable do I need? How do I order extra cables?

Purchasing extra cables

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Written by Arsenal
Updated over a week ago

Arsenal 2 ships with a free USB cable for the camera model you specify when ordering. To minimize the chance for errors, we ask you for your camera model and automatically send the right cable.

Different cameras require different types of USB cables. So if you own multiple cameras, you may need another cable to use it with Arsenal 2 and Arsenal 2 Pro.

How to order extra cables

To order an extra cable, go to https://witharsenal.com/order-cables. Select the link for the Arsenal model you wish to purchase the cable for.

How to change the cable on an existing order

You can email our support team via help@witharsenal.com. Orders cannot be edited once sent to our fulfillment vendor. Orders are sent to our vendor each morning.

Can I use my own cable? What if I need a longer cable?

You're welcome to use your own cable -- just be sure you get the right one.

To work with Arsenal 2 Pro, your cable will need to be a USB OTG C cable to whatever connector type your camera specifies.

To work with Arsenal 2 Standard, your cable will need to be USB OTG male (Micro-A or Micro-B) on one end (this connects to Arsenal 2 Standard) and your camera's specific USB type on the other. 

If you want to use the USB cable that came with your camera with Arsenal 1 or Arsenal 2 Standard, you can buy a USB OTG (Micro-A or Micro-B) to female USB A adapter and connect this to your existing cable. Arsenal 2 Pro uses an OTG USB C connector.

Keep in mind your cable will be significantly longer than our cables, which are custom-made to be a convenient length for using Arsenal 2 in your camera's hot shoe. 

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